How We Drove High-Intent Patient Leads for a Multispeciality Hospital Using Search Marketing

Case Study

A real healthcare marketing case study showing how Iris Hospitals increased patient inquiries and ROI through focused PPC and search visibility in Kolkata.

Healthcare-compliant marketing Local intent search strategy Proven PPC execution
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For hospitals and healthcare brands focused on sustainable patient acquisition.

This Case Study Is For You If:

  • You operate a hospital, clinic, or healthcare facility
  • You want consistent patient inquiries from search
  • You need cost-controlled lead generation, not random traffic

If this sounds relevant, continue reading.

The Brand

Iris Hospitals is a large multispeciality healthcare facility based in Kolkata, offering a wide range of medical services across key specialties.

As a relatively new institution in its immediate vicinity, the hospital needed to increase visibility, patient trust, and appointment inquiries while maintaining cost efficiency.

Brand Snapshot
  • Industry: Healthcare / Multispeciality Hospital
  • Location: Kolkata
  • Primary Channel: Search Engine Marketing
  • Objective: Patient lead generation & brand visibility

The Challenge

Iris Hospitals faced several early-stage growth challenges:

challenge
Growth Challenges

Low brand awareness in the local catchment area

High competition from established hospitals

Need for immediate patient lead flow

Requirement to maintain low cost per conversion

Without a focused search strategy, visibility alone would not translate into patient inquiries or ROI.

Our Approach

Our Healthcare Growth Framework

We designed a search-first acquisition strategy focused on intent, efficiency, and compliance.

service
High-Intent
Search Targeting

We identified treatment-specific, location-based, and urgency-driven keywords to capture patients actively searching for medical services.

service
PPC + SEO
Synergy

Paid search campaigns were combined with search engine optimization to improve visibility while controlling acquisition costs.

service
Continuous
Optimization

Campaigns were refined regularly to improve quality scores, reduce CPCs, and increase qualified patient leads.

This ensured growth without inflating marketing budgets.

Outcomes

The Results

The strategy delivered measurable improvements across visibility, traffic, and lead quality.

160%
Increase in Website Traffic
48+
Keywords Ranked
₹150
Average Cost Per Lead
45%
Overall ROI

All results were achieved while maintaining cost efficiency and lead relevance.

"The focused search strategy helped us improve visibility and generate patient inquiries without overspending on marketing."

— Iris Hospitals Team

Want Predictable Patient Leads for Your Healthcare Brand?

We work with a limited number of hospitals and healthcare providers to ensure focused execution and measurable outcomes.

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No pressure. Just a clear discussion on whether our approach fits your institution.

Case Study Highlights
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Industry
Healthcare / Hospital
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Primary Channel
Search Engine Marketing
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